Houston, Dallas/Ft. Worth & Austin: (832) 466-3236

AMT 100 :: Apple Hardware & macOS Technical Training

ACiT 101

5 Days-$3,600.00

Prerequisites

Basic Mac OS X Knowledge.
Basic Troubleshooting Experience.

  • Course Description
  • Course Outline
  • Schedule

Learn Mac hardware inside and out in this course designed to prepare you and your team to handle servicing Apple hardware and basic software issues with confidence. Gain insights to provide Apple’s industry standard of excellent customer service while honing your troubleshooting techniques with real Mac hardware and professional tools.

Working as a Tech Basics
• Customer Service
• Safety and Documentation
• Troubleshooting Theory
• Identifying Accidental Damage

macOS
• Basics
• Customization
• Built in Features
• Networking and System Security
• Online Accounts and Syncing

Troubleshooting, Diagnosis, and Hardware Portables
• Initial Software and Hardware Troubleshooting
• Apple Diagnostic Tools
• Diagnosing and Repairing
• Hardware Models Overview
• Macbook Air
• Macbook Pro
• Macbook

Apple Desktops and Tools
• Repair - Tools
• Repair - Resources
• iMac
• Mac Mini
• Mac Pro
• Thunderbolt Display

Take Apart Exercises
• Static Review
• iMac 21
• Mac Mini 2014
• Mac Pro 2010
• Macbook Air 11
• Macbook Retina 2015
• Macbook Pro 13in Mid 2010
• Macbook Pro Retina 13in Mid 2013

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