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ECP 101 + ECP 201 :: Mac OS X v.10.11 El Capitan Bootcamp

5 Days-$3,000.00


Basic OS X knowledge.
Basic troubleshooting experience.
Experience with OS X in a network environment.

  • Course Description
  • Course Outline
  • Schedule

ECP 101 + ECP 201 :: Mac OS X v.10.11 El Capitan Bootcamp is a combined delivery of the El Capitan 101 and El Capitan 201 courses. The OS X Support Essentials 10.11 Exam is included with the class. (Exams are not included on on-site delivery) This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems.

This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.

Who Should Attend
• Help desk specialists
• Technical coordinators
• Service technicians
• Entry-level system administrators who support Mac users or implement and maintain
networks using OS X Server
• Technical support people who use Mac computers for general productivity or creative design
• Technical coordinators or power users who manage networks of computers running OS X—
such as teachers and technology specialists who manage classroom networks or computer

OS X Support Essentials

Installation and Configuration
• Install OS X El Capitan
• Setup and Configuration
• OS X Recovery
• OS X Software Updates

User Accounts
• User Accounts
• User Home Folders
• System Security
• Keychain Management

File Systems
• File Systems and Storage
• FileVault
• Permissions and Sharing
• File System Troubleshooting

Data Management
• Hidden Items, Shortcuts, and File Archives
• System Resources
• Metadata and Spotlight
• Time Machine

Applications and Processes
• Application Installation
• Document Management
• Application Management and Troubleshooting

Network Configuration
• Network Essentials
• Advanced Network Configuration
• Network Troubleshooting

Network Services
• Network Services
• Host Sharing and Personal Firewall

System Management
• Peripherals and Drivers
• Print and Scan
• SystemTroubleshooting

OS X Server Essentials

Configuring and Monitoring OS X Server
• Installing OS X Server
• Providing DNS Records
• Exploring the Server App
• Configuring SSL Certificates
• Using Status and Notifications
• Backing Up OS X Server

Configuring Accounts
• Configuring Open Directory Services
• Managing Users

Managing Devices with Configuration Profiles
• Configuring OS X Server to
Provide Device Management
• Managing with Profile Manager

Sharing Files
• Configuring the File Sharing Service
• Defining File Access

Implementing Deployment Solutions
• Leveraging NetInstall
• Caching Content from Apple
• Implementing the Software Update Service

Providing Network Services
• Offering Time Machine Network Backup
• Providing Security via the VPN Service
• Configuring DHCP
• Hosting Websites

Using Collaborative Services
• Providing Mail Service
• Configuring the Wiki Service
• Implementing the Calendar Service
• Managing the Contacts Service
• Providing the Messages Service

Using Command Line
• Managing OS X Server with the Command-Line Interface

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